Frequently Asked Questions

Does Smart IP camera has to be connected to power?

We have different models available, by battery, by power and by solar panel.

How long is the history for video recording?

The max supported micro SD card memory is 64-128gb. Recording history is supported up to 4 weeks based on continuous recording.

Is it easy to use the app to view the camera?

Smart IP Cam is designed for ease of use without any complicated setup process. Every single function is listed clearly on our app making it the easiest to use in the market.

​

When mounted on ceiling, Is it possible to install it upside-down?

Yes, it is possible to install it upside down as our software has the function to flip the image even when camera is not installed in upright position. 

​

How does the 2 way communication work?

You can talk to anybody in the house via the camera as it supports 2 way voice communication. Just tap on the app to speak.

How does the PIR sensor work?

Once the sensor detects movement, an alert will be sent to your phone and you will be notified of any movements in the house.

How long is the warranty period?

The warranty period is 1 year against manufacturer's defect.

​

Subject to any statutory provisions to the contrary, this Warranty excludes any and all claims for loss or damage suffered through the use of or resulting from the non – operation or ineffective operation of the product or any part thereof including loss or damage to furniture, carpets, walls, foundations and property of whatsoever description or any other consequential loss or damage either directly or indirectly due to negligence, loss of use, malfunction, defect, damage, breakdown or leakage from the product whatsoever and howsoever arising.
 

Subject to any statutory provisions to the contrary, the liability of Smart Home for any loss or damage arising directly or indirectly from any defects in the product supplied (whether caused by negligence or otherwise) or for loss or damage suffered through the use of or resulting from the non – operation or ineffective operation of the product or any part thereof shall be limited to the replacement or repair of such product or part thereof or to damages not exceeding the invoice value of said product at the option of  Smart Home.

What happens when the micro SD card memory is full?

It will continue to take videos and will automatically over-ride the oldest video.

​